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Ensemble Services, LLC

Director of Sales & Marketing - Delta Mesa

Hotels – Mesa, Arizona
Department Hotels
Employment Type Full-Time
Minimum Experience Executive

Located adjacent to the Mesa Convention Center, the newly renovated Delta Hotels by Marriott Phoenix Mesa is ideal for business travelers and groups alike with brand new guestrooms, lobby and common areas including two dining/bar areas. The property includes 274 guest rooms, including an Executive Level floor, and a total of 45,000 square feet of flexible meeting space with 26 breakout rooms and is located in the heart of the Phoenix East Valley, close to ASU, and 12 miles from Phoenix Sky Harbor International Airport.

Job Overview

The Director of Sales and Marketing reports directly to the General Manager. The Director is tasked with driving the property’s sales and marketing departments through proactive and reactive sales and marketing efforts to ensure maximum revenue. Develops and implements property-wide strategies that deliver products and services designed to successfully grow the property’s market share.

Key Responsibilities

  • Oversees all aspects of Hotel Sales, Catering and Marketing including advertising, website, agency management and collateral production for the hotel and restaurants, providing strategic revenue management plans for the hotel that include; rate development, space utilization policy, demand analysis and market mix management
  • Partners with hotel team to develop and drive marketing strategies to increase sales
  • Writes copy, proofs and develops content as needed 
  • Develops promotional opportunities to maximize sales revenue through all distribution channels 
  • Develops and implements sales strategies
  • Develops annual sales targets for Sales and Catering Managers
  • Manages budgets and analyzes overall effectiveness of sales efforts 
  • Serves as the property sales liaison with Group Sales, Revenue Management, Event Management, and other hotel departments as necessary
  • Provides guidance and supervision to the Sales staff and develops the marketing program by improving processes. Assists the hotel property team and provides sales and marketing guidance. 
  • Evaluates the market and economic trends that may lead to new marketing opportunities. Develops focus groups to analyze customer needs and travel trends
  • Provides guidance on PR and promotional opportunities to increase sales
  • Reviews the STAR report, and other resources to maintain an awareness of the hotel’s market position
  • Facilitates and maintains open lines of communication between employees, management and guests

Requirements

Strong knowledge of group sales and hotel marketing. Ability to build strong relationships in the community as well as with internal key stakeholders. Ability to compose, proofread, spell check and edit correspondence. Demonstrate organizational and clerical skills including complex math calculations and records maintenance. Demonstrate excellent communication skills (written, oral, telephone). Demonstrate ability to listen to and accurately interpret instructions. Must be a team player with the ability to adjust to changing situations and priorities. Must be able to adapt to ever changing technology. Ability to keep one’s self organized. Utilizes self-discipline, critical thinking skills and the ability to self-direct. Exercises superb attention to detail. Adheres to high quality standards in all written and oral communications. Cooperates fully with instructions from management. Maintains ability to work both independently and with others in a professional, productive and cooperative manner.

EDUCATION: 4-year Bachelor’s Degree in Business Administration, Marketing, or Hotel and Restaurant Management; 2 years’ experience in hotel sales and marketing.

Additional Information: This hotel is owned and operated by an independent franchisee, Ensemble Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

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  • Location
    Mesa, Arizona
  • Department
    Hotels
  • Employment Type
    Full-Time
  • Minimum Experience
    Executive
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